East Asia Institute of Management 东亚管理学院 (EASB) English

• Listening objectives
• Stop, look and listen
• Conversing with ease using SMILE
• Listen up - The 3V's skills set
• Making your point without saying a word

2. Listening By Purpose

• How to read people and listen to them effectively
• Group exercises and role plays

3.  How Well Do You Listen?

• The power of listening - How to profit from it
• Listening profile
• How others rate you
• Concentration and control distractions
• Listening process

4.  Listening For Positive Results

• Notes taking strategies
• The art of asking
• Verbal and non-verbal feedback
• Listening 'makeover'
• Group exercises and role plays

For whom

Managers, senior executives/ executives

Fees

$550

Pricing subject to prevailing GST of 7%

IMPORTANT NOTES:
1. Replacements are allowed without charge. Please inform us of the replacement in writing at least 3 days before the commencement date.
2. Cancellation received less then 10 working days prior to the workshop will carry a 30% administration fee.
3. Confirmation will be sent out via email 2 weeks prior to the commencement date.
4. EASB reserves the right to reschedule/cancel a workshop in the event of unforeseen circumstances.

For further information, please contact 6370 8865 / 6278 5550, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it