East Asia Institute of Management 东亚管理学院 (EASB) English

Objective

The basic goal of this course is to equip people with communication skills and concepts that will make them more effective as leaders, supervisors and managers. The focus is to learn the fundamentals of communication, presenting concepts and techniques that help leaders develop as communicators. It deals with basic communication concepts demonstrated useful for leaders and managers at all levels, and especially first to middle levels because of their frequent and close interaction with people. The course includes the oral communication skills and the written skills.

Outline

• To become aware of the dynamics that occurs in the communication process
• To recognize various tools of communication and especially the apparatus for communication as a transaction
• To develop assertive skills in dealing with others
• To recognize non-verbal behavior and its implications
• To increase effectiveness in making presentations and reports
• To improve verbal and problem-solving ability in dealing with employees
• To understand the organizational communication networks and how they work
• To recognize the communication ropes and understand the implications for you

Course Duration

3 days

For whom

Supervisors, new executives and managers

Fees

$550
All pricing are subject to prevailing GST of 7%.

SDF Grant
SDF funding available, please refer to SDF website for more details.
*Terms and conditions apply.

IMPORTANT NOTES:
1. Replacements are allowed without charge. Please inform us of the replacement in writing at least 3 days before the commencement date.
2. Cancellation received less then 10 working days prior to the workshop will carry a 30% administration fee.
3. Confirmation will be sent out via email 2 weeks prior to the commencement date.
4. EASB reserves the right to reschedule/cancel a workshop in the event of unforeseen circumstances.

For further information, please contact 6370 8865 / 6278 5550, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it