East Asia Institute of Management 东亚管理学院 (EASB) English

Objective

The basic goal of this course is to equip people with communication skills and concepts that will make them more effective as leaders, supervisors, and managers. The focus is to learn the fundamentals of communication, presenting concepts and techniques that help leaders develop as communicators.

This course deal with basic communication concepts that have proven useful at all levels, especially where there is frequent and close interaction with people. This course includes the oral communication skills (taking and listening) and the written skills (reading and writing). A notable concept, known as Transactional Analysis, is an extremely useful tool for analyzing the communication situation.

The course is designed to accomplish these goals:

• Introduce the principal concepts and techniques of communication
• Develop an appreciation of the supervisor/ manager’s communication job and know what it entails
• Helps participants develop and exercise useful communication skills

Outline

In presenting the modules, it will follow a standard format indicated below:

• Learning Objectives
• Introduction or Overview
• Subject Matter
• Summary of Major Points
• Review and Discussion Questions
• Case/s or Exercise Materials

The typical session outline as follows:

• Welcome and Introduction
• Course Overview of Subject Matter
• Lectures
• Video Presentation, Simulation Game &/or Case Study
• Discussion/ Exercise/ Assignment

For whom

Supervisors, leaders and managers.

Duration

5 full days or

10 weeks part-time (30 hours)

Fee

$550
All prices are subject to prevailing GST of 7%

SDF Grant
SDF funding available, please refer to SDF website for more details.
*Terms and conditions apply.

IMPORTANT NOTES:
1. Replacements are allowed without charge. Please inform us of the replacement in writing at least 3 days before the commencement date.
2. Cancellation received less then 10 working days prior to the workshop will carry a 30% administration fee.
3. Confirmation will be sent out via email 2 weeks prior to the commencement date.
4. EASB reserves the right to reschedule/cancel a workshop in the event of unforeseen circumstances.

For further information, please contact 6370 8865 / 6278 5550, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it