Introduction:
Supervisors are the linking pins in the organization pyramid, connecting management with operators on the ground level. Supervisors lay a solid foundation for the pyramid to stand firm without which the whole organization will collapse. The job of a supervisor is challenging – it is sandwiched between management and operators. Acquiring the relevant supervisory skills prepares supervisors for empowering roles instead of daily fire-fighting. Empowered supervisors work proactively, not reactively.
Program Objective:
- Appreciate the role of a supervisor vis-a-vis his subordinates and the organization.
- Understand the duties and responsibilities of a supervisor.
- Be able to execute their various supervisory duties proactively.
- Handle their subordinates in difficult situations.
Program Outline:
- Introduction: Supervision; Roles, process and levels
- Leadership practices
- Coaching
- Team building
- Conflict management
- Motivation for productivity
- Interpersonal communication skills
- Constructive feed back
- Instructional methodology
Target Audience:
Newly promoted and existing supervisors who need to hone in their supervisory skills. This program is also appropriate for executives who are preparing for supervisory positions in the near future.
Program Facilitator:
This programme will be conducted by Mr. Michael Lum B.Acc, M.Com, Grad Dip (Training & Development)
Date:
7 & 8 Mar 2011
Venue:
East Asia Institute of Management, Balestier Campus.
9 Ah Hood Road, Singapore 329975
Fee:
S$ 642 (Inclusive of 7% GST)
Contact:
6370 8856 (Sony Haq)
Email:
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A group of 3 pax will enjoy 20% discount
Continuing Edu & Trg 