East Asia Institute of Management 东亚管理学院 (EASB)

Introduction:
Sales call is usually a pre-arranged and face-to-face meeting between a salesperson and a customer or prospect for the purpose of generating sales. The sales personnel who are not able to meet the sales call plan and come back without progressing in the sales stage often frustrate the management.  This course provides a comprehensive guide from the preparation of call plan to getting commitment from the client.

Program Objective:

• Master the cold call techniques.
• Learn to get and give information on sales.
• Be able to process buying signals and get commitment from customers.

Program Outline:

• Cold call techniques
  • Email
  • Phone
  • In Person
• Getting and giving information during sales call
  • Active listening
  • 5 question types
• Getting commitment
• Identify buying signals
  • Verbal  Signals
  • Non-verbal Signals

Target Audience:
Fresh graduates and corporate sales professionals with less than 3 years selling experience.

Program Facilitator:
This program will be conducted by Mr. Ken Lim, M Bus (IT), ACTA

Date:
6 & 7 December 2010

Venue:
East Asia Institute of Management, Balestier Campus.
9 Ah Hood Road, Singapore 329975

Fee:
S$ 642 (Inclusive of 7% GST)

Contact:
6370 8856 (Sony Haq)

Email:
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A group of 3 pax will enjoy 20% discount