East Asia Institute of Management 东亚管理学院 (EASB)


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Developing a Workplace Culture for Productivity
     
2 day In-House Work shop
Program Outline:
Build a shared understanding on what Productivity can achieve?
    • Identify the best possible outcome from the presented 8 business scenarios
    • Group participation on what Productivity can achieve for the company
Integration of micro and macro perspectives of Productivity
    • Doing the Things Right – 3.4ppm (parts per million) Paradigm
    • Doing the Right Things – Increase Revenue (Price x Volume)
Financial Big Picture
    • The financial big picture of every successful company
    • What causes the company to lose money?
    • Internal Wastage is a real thing in every company
The beginning of the Productivity process – Voice of the Customers (VOC)
    • What customers care most?
    • The importance of cascading the VOC to every employee
Reducing Type I and II Risks in the Productivity Value Stream
    • All Processes should achieve the following:
    • Lowest Total Cost
    • Shortest Cycle Time
    • Safe Mode of Operation
    • Next-in-Line Satisfaction / Total Customer Satisfaction with Repurchase Intention
    • Achieve Targeted Profit

      Cultural Component of Productivity Operation
    • Are our people our greatest asset?
    • Understand the five types of performance mindset within a typical company
    • Who is the most expensive staff?
    • How to overcome Mindset Barriers?
    • Group discussion on the five types of Performance Mindset (Survey will be conducted)

    • Create a Culture for Productivity to Flourish
    • Create a conducive Working Environment for greater Effectiveness and Efficiency
    • Gain the know-how to implement Best-in-Class Productivity Practices

How to get the Desired Business Results

    • Productivity Sequential Implementation Algorithm
    • Know the Productivity Big Picture
    • Know your role in the Productivity Big Picture
    • Know how you can add value to the Productivity Big Picture: work on the systems and processes
    • Know how you can grow with the Productivity Big Picture: measure your progress

    • Fee: S$ 749 per pax (Inclusive of 7% GST)
      Contact: 6370 8856 (Sony Haq)
      Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it
      Companies get to enjoy 20% discount for a minimum size of 12 pax per workshop.
Last Updated on Monday, 27 December 2010 16:51
 

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