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Fee Protection Scheme (FPS)
In our pursuit to look after the interests of our students, we have adopted the Fee Protection Scheme (FPS) and opted for two means of providing student protection;
• Fee Protection under the Escrow scheme
• Fee Protection under the Insurance scheme
EASB has a declared policy for all students to enter into a CPE standard-PEI Student Contract by signing with the student or legal guardian.
Students are subsequently advised to pay all their course and miscellaneous fees through EASB's nominated CPE-Approved FPS Service Provider for the Escrow Account Scheme, where applicable; or it the fees protection, is covered under the CPE-Approved FPS Service Provider for the Insurance Protection Scheme the course and miscellaneous fees shall be remitted to EASB.
The FPS serves to protect the students' fees in the event a Private Education Institution (PEI) is unable to continue operations due to insolvency, and/or regulatory closure. Furthermore, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.
EASB has a transparent and legal framework for refund of course fees in the case of transfer and withdrawal. Our Transfer, Refund and Withdrawal policies are clearly stated in the Letter of Offer and the Student Handbook, so that students are duly informed.
Students can be assured that EASB is totally committed to live up to our obligations under the declared Service Statement above, in all our academic, administrative and business practices. We view this as fundamental to our vision of being a world-class educational institution. Students can trust that we will be with them every step of the way in their educational pursuit.
In accordance with established guidelines, I declare the following:
• EASB's average lecturer to student ratios are:
i. Certificate in Business English: 1 to 40
ii. EASB and partner Universities academic courses: 1 to 80
• The maximum capacity of EASB campuses is 2,500 students for Henderson campus and 5,500 students for Balestier campus.
• We have 3 lecture theatres & 18 classrooms at Henderson campus; 4 lecture theatres & 40 classrooms at Balestier campus, each with varying sizes accommodating 40 - 60 students.
• EASB has 30 full-time academic staff and 70 adjunct lecturers
• The amount and types of fees payable can be obtained from the Registrar's Office
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